1. Go Flooring Craftsmanship Assurance Guarantee
This limited warranty encompasses all potential defects from the initial installation due to labor, ensuring Go Flooring will either repair or replace your flooring at no additional charge, valid for one year from the date of installation. After the first year, Go Flooring will perform service as needed, for as low as a $299 service charge, depending on what is needed.
2. Go Flooring Perpetual Integrity Guarantee
This limited warranty ensures coverage for any shifting of flooring resulting in spacing wider than 3 millimeters between boards after installation. Go Flooring commits to adjusting the planks back into place without any cost to you, maintaining this promise for the entire duration of the product's warranty.
3. Go Flooring Comprehensive Coverage Guarantee
For projects encompassing 300 square feet or larger, Go Flooring commits to providing the Owner an additional box of full-size planks during the installation process. The Owner is required to store these planks flat and ensure they are accessible for any future plank replacement needs. Should any damage occur to the planks installed by Go Flooring, we will undertake the repair or replacement of the affected plank(s) utilizing the extra planks initially provided, for the duration of the product's warranty life. In instances where the Owner does not have the extra box, Go Flooring will not be obligated to supply more materials. Should there be a need, the Customer has the option to buy extra planks at the current retail price as of the claim's date, contingent on availability. Any claims made under this Guarantee will incur a trip fee, based on Go Flooring’s current rate at the time of the claim, with a minimum service charge of $299 per event. It is important to note that damage caused by furniture and seating with rolling casters or wheels, including wheelchairs, falls outside the scope of this guarantee. The responsibility lies with the Owner to inform Go Flooring within a 7-day window post-installation if the additional box of planks was not received.
